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Terms and Conditions

1. Scope

These Terms and Conditions (“T&Cs”) apply to all bookings, ticket purchases, vendor applications, and services provided by Midlands Fibre Festival (hereinafter referred to as “the Festival”, “we”, “us”, or “our”).

By purchasing tickets, booking a stall, or attending the Festival, you agree to be bound by these Terms and Conditions.

 

2. Formation of Contract

A contract is formed between you and the Festival when:

  • A ticket purchase is completed and payment is received, or

  • A vendor/exhibitor application is accepted by the Festival, or

  • You otherwise engage services offered by the Festival

We reserve the right to refuse or cancel bookings at our discretion, subject to applicable Irish consumer law.

 

3. Pricing

  • All prices are listed in Euro (€) and include VAT where applicable in accordance with Irish law.

  • Prices may change at any time prior to booking confirmation.

  • The price applicable is the one displayed at the time of purchase.

  • Additional charges (e.g. booking fees or processing fees) may apply and, if applicable, will be clearly stated at the outset and shown in any price breakdown.

 

4. Payment Terms

  • Payment must be made in full within the payment period specified on your invoice, unless otherwise agreed.

  • Accepted payment methods may include card payment, bank transfer, or approved online payment systems.

    Failure to pay on time may result in:

  • Cancellation of booking

  • Refusal of entry or participation

  • Reallocation of vendor space

We reserve the right to require advance payment at any time.

 

5. Ticketing and Entry

5.1 Tickets

  • Tickets are non-transferable unless expressly permitted.

  • Tickets may not be resold for commercial gain.

  • Proof of purchase may be required on entry.

5.2 Admission

  • The Festival reserves the right to refuse entry or remove any attendee whose behaviour is deemed unsafe, disruptive, or inappropriate.

  • No refund will be issued in such cases.

 

6. Vendor and Exhibitor Obligations

Vendors/exhibitors agree to:

  • Comply with all applicable Irish laws and regulations, including health and safety requirements

  • Hold appropriate insurance (e.g. public liability insurance) if required by the venue.

  • Ensure all products sold comply with Irish consumer and product safety laws

  • Operate only within their allocated space and times

The Festival reserves the right to remove vendors who do not comply.

 

7. Customer Obligations

Attendees and participants must:

  • Follow all safety instructions and event rules

  • Respect staff, vendors, and other attendees

  • Take reasonable care of personal belongings

You are responsible for your own property at all times.

 

8. Cancellations and Refunds

8.1 Ticket Holders

  • Tickets are generally non-refundable, except where required under Irish consumer law

  • If the Festival is cancelled, a full refund will be issued

  • If the Festival is postponed, tickets may be transferred to a new date

8.2 Vendors

  • Vendor fees are non-refundable unless the event is cancelled

  • In exceptional circumstances, refunds may be issued at the Festival’s discretion

 

9. Changes to the Event

The Festival reserves the right to:

  • Change the programme, schedule, or venue

  • Substitute speakers, workshops, or vendors

  • Make any necessary adjustments due to unforeseen circumstances

    No refunds will be issued for such changes unless legally required.

 

10. Liability

10.1 General Liability

To the fullest extent permitted by Irish law:

  • The Festival is not liable for any indirect or consequential loss

  • Liability for direct loss is limited to the amount paid for the relevant ticket or service

10.2 Personal Injury

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded under Irish law

10.3 Personal Property

The Festival is not responsible for loss, theft, or damage to personal belongings.

 

11. Insurance

Attendees attend at their own risk. Vendors and exhibitors are always recommended to carry appropriate insurance, including public liability cover, only if required by the venue. If the venue does require individual coverage, this will be communicated to vendors prior to the event.

 

12. Intellectual Property

  • All Festival branding, content, logos, and materials remain the property of Midlands Fibre Festival

  • No materials may be reproduced without prior written consent

Photography and filming may take place at the event. By attending, you consent to the use of images for promotional purposes unless you notify us otherwise.

 

13. Data Protection

We process personal data in accordance with:

  • The General Data Protection Regulation (GDPR)

  • The Data Protection Acts 1988–2018 (Ireland)

Your data will be used for:

  • Managing bookings and participation

  • Communication regarding the Festival

  • Legal and administrative purposes

We will not share your data with third parties except where necessary or legally required.

 

14. Amendments

These Terms and Conditions may be updated at any time. The version in force at the time of booking will apply unless otherwise agreed.

 

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 

16. Confidentiality

Any confidential information shared between parties must not be disclosed to third parties without consent, unless required by law.

 

17. Force Majeure

The Festival shall not be held liable for failure or delay in performance due to events beyond our control, including but not limited to:

  • Severe weather

  • Natural disasters

  • Public health emergencies

  • Government restrictions

  • Strikes or industrial action

If the event is cancelled due to force majeure, refunds will be handled in accordance with applicable law.

 

18. Governing Law

These Terms and Conditions are governed by the laws of Ireland.

Any disputes shall be subject to the jurisdiction of the Irish courts.

 

19. Contact

For any queries regarding these Terms and Conditions, please contact:

Midlands Fibre Festival
midlandsfibrefestival@gmail.com

www.midlandsfibrefestival.ie
 

Health & Safety Policy

 

1. Commitment

Midlands Fibre Festival is committed to providing a safe environment for attendees, vendors, and staff in line with Irish health and safety legislation.

 

2. Responsibilities

Festival Organisers:

  • Provide a safe venue

  • Conduct risk assessments, if required by the hosting venue

  • Ensure emergency procedures are in place
     

Vendors:

  • Maintain safe stalls

  • Ensure equipment is safe

  • Follow all safety guidance
     

Attendees:

  • Follow instructions from staff

  • Act responsibly

 

3. Fire Safety

  • Fire exits must remain clear at all times

  • No unauthorised use of open flames

  • Electrical equipment must be safe and certified

 

4. First Aid

  • First aid assistance will be available on-site

  • All incidents must be reported to Festival Staff/Organizers, and/or Venue Staff

 

5. Trip Hazards

  • Cables must be secured

  • Walkways must be kept clear

 

6. Emergencies

In case of emergency:

  • Follow staff instructions

  • Evacuate calmly via designated exits

 

7. Public Health

  • The Festival will follow any applicable public health guidance

  • Attendees must not attend if unwell where advised

Midlands Fibre Festival – Privacy Policy (GDPR-Compliant)

1. Who We Are

Midlands Fibre Festival is the data controller for your personal data.

 

2. What Data We Collect

We may collect:

  • Name and contact details

  • Email

  • Payment and booking information

  • Vendor/business details

  • Marketing preferences

 

3. How We Use Your Data

We use your data to:

  • Process bookings and applications

  • Communicate event updates

  • Meet legal obligations

  • Send marketing (only with consent) for future events

 

4. Legal Basis (GDPR)

We process your data based on:

  • Contract (ticket/vendor booking)

  • Legal obligations

  • Legitimate interest (event management)

  • Consent (marketing)

 

5. Data Sharing

We may share data with:

  • Payment processors

  • Event partners or service providers

  • Authorities where legally required

We do not sell your data or share with any Third Party for any reason whatsoever

 

6. Data Retention

We retain data only as long as necessary for:

  • Event administration

  • Legal and financial requirements

  • Marketing and promotion only for the same, annual event

 

7. Your Rights

Under GDPR, you have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Restrict processing

  • Object to marketing

  • Lodge a complaint with the Data Protection Commission (Ireland)

 

8. Data Security

We take appropriate technical and organisational measures to protect your data.

 

9. Contact

midlandsfibrefestival@gmail.com

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